RITES LIMITED
Quality Assurance Division
(A Government of India Enterprise)
An ISO 9001 Company / Accreditation to ISO/IEC 17020
NATIONAL HELP LINE NUMBER : 1800 425 7000 (TOLL FREE)
Hindi Version
Note: Please ensure Inspection Call is submitted at least seven(7) working days before the expiry of the delivery period , otherwise Call shall not be accepted. Any incomplete inspection call not be considered and summarily rejected. Further in cases requiring lab testing outside the vendor premises, additional time required for testing should also provided for.
For quick response from RITES LTD, Kindly mention Email-ID and Contact Person's Mobile No. in the Call Format.
Some Vendors are directly depositing payments throught DD/NEFT to RITES Account without informing payment details & Case particulars. All Vendors are kindly requested to always inform concerned regional office immidiately through E-Mail, Such payments details indicating Case No. for proper accountal of their credits. Feedback column has been introduced in "ritesinsp.com". All users are requested to make use of the facility.
Online Payment Gateway for RITES Inspection Charges.
(Click Here)
In call registration one new check is proposed to be introduced for Desire Date of Inspection. In this check, the provision of entering Desire Date of inspection shall be restricted to maximum of 5 days after call registration date. This check is proposed to be introduced in IBS (Inspection Billing & Monitoring System) w.e.f. 18-Jul-2018.
Our Service Spectrum
Pre dispatch inspection at manufacturers premises stage and final third party inspection
Vendor capability and capacity assessment
Development of service-specific Quality Assurance Plans(QAP)
Laboratory Testing Services
Quality Audits of processes
Consultancy & Certification Assistance for Management Systems in ISO 9001, ISO 14001, ISO 22000, OHSAS 18001, ISO TS 16949, ISO/IEC 17025, IS 15700 including relevant training.
Energy Auditing Services
Star Marking Verification for Bureau of Energy Efficiency
Our Committment
Integrity & Transparency
RITES
is committed to eradicate corruption and uphold highest standards of ethical conduct, transparency & good governance.
On the initiative of Central Vigilance Commission (CVC),all our Inspecting Engineers and Controlling Managers have been taking the Citizens Integrity Pledge to follow probity, honesty and integrity.
We kindly request our esteemed partners (Vendors) to participate in CVC drive for eradication of corruption by signing Organisation Integrity Pledge, as available on the
CVC Website
.
=> Citizen's Suggestions for Systemic Improvements
Thank You for Your consideration and cooperation.
Our Resources
Qualified and trained technical expertise
Vast pool of experienced personnel from within and drawn from the pool of railway engineers and managers
Laterally and horizontally inducted engineers and project managers
Geographically distributed offices & personnel all over india
NABL Accredited Lab to ISO/IEC 17025 at Kolkata.
Panel of NABL & Government approved labs for testing & QA support
In-house laboratories with state-of-the-art facilities provide vital technical support
Inspection Offices
Central Region (crinspn@rites.com)
Eastern Region (erinspn@rites.com)
Northern Region (nrinspn@rites.com)
Western Region (wrinspn@rites.com)
Southern Region (srinspn@rites.com)
Suggestions/Complaints
1) Click Here to give Feedback & Suggestions/Complaints (If Any) (Effective from 01-NOV-15)
Activities
Client Login Form
Vendor Login Form
Expired IC during COVID period does not need extension
Vendor's Feedback
Annual Production Capacity Assessment Charges.
Sharing of Inspection documents with Consignee, Purchaser & Vendor.
Online Inspection Invoice Of RITES
Guidelines for Vendors
Vendor feedback form to be submitted at respective call desk email id's by all the vendors at the earliest.
Specific PO Call & IC Status Reports
Field Testing of Automatic Call Marking
Procedure for Quantity Enhancement by Vendor after registration of call.
Flexibility for Adding Items in Registered LOA Cases.
Online Payment Gateway For RITES Inspection
Paymentof NSIC Fees through Payment Gateway
System for Call Cancellation Charges
Bank Details - Inspection Offices
Method of Online Vendor Registration
General Guidelines For Vendors For RITES Inspection
New Inspection Call Format
Information
RITES INSPECTION Mobile App
Average Lab Testing Time & Charges NR
Average Lab Testing Time SR
Average Lab Testing Time & Charges WR
Average Lab Testing Time & Charges ER
Call Cancellation Reasons
Call Cancellation, Re-Inspection Charges & Re-Validation of IC
Payment of Stage/Part Quantity Inspection Charges (Railway Board)
Payment of Inspection Fee for Stage Inspection by Suppliers to RITES/NR
Notice:
Place of Inspection
Facility to Register Online Consignee Rejection Advice
"On Line" Call Marking for Contract Cases (WEF 31-08-2017)
Notices
Interactive session Online Call Booking