RITES QA DIVISION (GURUGRAM) VENDOR/SUPPLIER FEEDBACK FORM
Vendor Code Alloted by RITES:
Vendor Name & Address:
Region for which Feedbak to be submitted
NORTHERN REGION
EASTERN REGION
WESTERN REGION
SOUTHERN REGION
CENTRAL REGION
CO QA DIVISION
Sr No.
Description
Rating
1.
Promptness of RITES Regional Office in attending to P.O. & Call Registration.
Below Average
Good
Very Good
Excellent
2.
Response of Call Desk in attending to Telephonic enquiries.
Below Average
Good
Very Good
Excellent
3.
Response of Inspecting Engineer for conducting inspection, timely attention and provision of advance intimation.
Below Average
Good
Very Good
Excellent
4.
Behaviour of Inspecting Engineer with firm's representative during inspection and promptness in issue of inspection certificate.
Below Average
Good
Very Good
Excellent
5.
Response of Controlling Managers to Firm's queries.
Below Average
Good
Very Good
Excellent
6.
RITES Lab response time.
Below Average
Good
Very Good
Excellent
7.
Quality of Information available on RITES QA Division website ritesinsp.com.
Below Average
Good
Very Good
Excellent
8.
Promptness of RITES Finance Department in correction with Invoices/Bills/Receipts etc.
Below Average
Good
Very Good
Excellent
9.
Your overall experience with RITES QA Division, will you recommend others for RITES inspection.
(250 Chars Maxm)
10.
Suggestions for improvement in service.
(250 Chars Maxm)
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