Quality Assurance Division
(A Government of India Enterprise)
An ISO 9001 Company / Accreditation to ISO/IEC 17020
Note: Please ensure Inspection Call is submitted at least seven(7) working days before the expiry of the delivery period , otherwise Call shall not be accepted. Any incomplete inspection call not be considered and summarily rejected. Further in cases requiring lab testing outside the vendor premises, additional time required for testing should also provided for.
For quick response from RITES LTD, Kindly mention Email-ID and Contact Person's Mobile No. in the Call Format.
Some Vendors are directly depositing payments throught DD/NEFT to RITES Account without informing payment details & Case particulars. All Vendors are kindly requested to always inform concerned regional office immidiately through E-Mail, Such payments details indicating Case No. for proper accountal of their credits. Feedback column has been introduced in "ritesinsp.com". All users are requested to make use of the facility.
Our Service Spectrum
Pre dispatch inspection at manufacturers premises stage and final third party inspection
Vendor capability and capacity assessment
Development of service-specific Quality Assurance Plans(QAP)
Laboratory Testing Services
Quality Audits of processes
Consultancy & Certification Assistance for Management Systems in ISO 9001, ISO 14001, ISO 22000, OHSAS 18001, ISO TS 16949, ISO/IEC 17025, IS 15700 including relevant training.
Energy Auditing Services
Star Marking Verification for Bureau of Energy Efficiency
Qualified and trained technical expertise
Vast pool of experienced personnel from within and drawn from the pool of railway engineers and managers
Laterally and horizontally inducted engineers and project managers
Geographically distributed offices & personnel all over india
NABL Accredited Lab to ISO/IEC 17025 at Kolkata.
Panel of NABL & Government approved labs for testing & QA support
In-house laboratories with state-of-the-art facilities provide vital technical support
Central Region (firstname.lastname@example.org)
Eastern Region (email@example.com)
Northern Region (firstname.lastname@example.org)
Western Region (email@example.com)
Southern Region (firstname.lastname@example.org)
1) Click Here to give Feedback & Suggestions/Complaints (If Any) (Effective from 01-NOV-15)
Integrity & Transparency
is committed to eradicate corruption and uphold highest standards of ethical conduct, transparency & good governance.
On the initiative of Central Vigilance Commission (CVC), during Vigilance Awareness Week-2016, all our Inspecting Engineers and Controlling Managers have taken the Citizens Integrity Pledge to follow probity, honesty and integrity.
We kindly request our esteemed partners (Vendors) to participate in CVC drive for eradication of corruption by signing Organisation Integrity Pledge, as available on the
Thank You for Your consideration and cooperation.
For our Esteemed Clients - Client Feedback Form
RITES QA division has been in the service of its esteemed clients spread across various Railway zones and production units for last 40 years. It is our endeavour to provide Quality Assurance services with highest degree of satisfaction to our clients in a professional manner. We solicit your opinion on various aspects of quality assurance services which will help us to improve our working. The Online feedback form is enclosed for your perusal with a request to spare your valuable time to submit the same
System for Call Cancellation Charges
Bank Details - Inspection Offices
Method of Online Vendor Registration
General Guidelines For Vendors For RITES Inspection
New Inspection Call Format
Update Vendor Data/ PO Registration/ Call For Inspection
Specific PO Call Status
Specific PO IC Status
Client Wise Call Status
Reduced Lab Rates for Spectrography & Textile Items (wef 24/10/2016)
Average Lab Testing Time NR
Average Lab Testing Time SR
Average Lab Testing Time & Charges WR
Average Lab Testing Time ER
Call Cancellation Reasons
Call Cancellation, Re-Inspection Charges & Re-Validation of IC
Payment of Stage/Part Quantity Inspection Charges (Railway Board)
Payment of Inspection Fee for Stage Inspection by Suppliers to RITES/NR
Place of Inspection
Facility to Register Online Consignee Rejection Advice
"On Line" Call Marking for Contract Cases (WEF 31-08-2017)
Last 30 days Call Status
Interactive session Online Call Booking
Design & Developed by RITES IT Division, Gurgaon